Responsible Gaming

Gambling Should Be Entertainment, Not Income

At arch2-bar.co.uk, we are committed to promoting responsible gambling. Gambling should only ever be viewed as a form of entertainment, similar to going to the cinema or the theatre. It should never be considered as a way to earn money or solve financial problems.

Only gamble with money you can afford to lose, and always set strict limits before you play.

Age Verification

You must be at least 18 years of age to access and use our website and any gambling services offered through arch2-bar.co.uk.

We take underage gambling very seriously. If you are under 18, please do not attempt to use our services. If you are concerned about a young person accessing gambling, please contact the organisations listed below.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of the following warning signs:

• Chasing losses: Continuing to gamble to try to win back money you've lost
• Hiding gambling activity: Being secretive about how much you gamble or what you spend
• Loss of control: Gambling more than intended or unable to stop when you want to
• Neglecting responsibilities: Neglecting work, family, or personal relationships due to gambling
• Borrowing to gamble: Taking out loans, using credit cards, or borrowing money to fund gambling
• Mood changes: Feeling anxious, irritable, or depressed when not gambling
• Escalating stakes: Needing to gamble with increasing amounts to get the same thrill
• Failed attempts to cut back: Repeatedly trying and failing to reduce your gambling
• Financial problems: Experiencing unexplained financial difficulties or debt
• Relationship conflicts: Arguments with friends or family about your gambling

If you recognise any of these signs in yourself or someone close to you, please seek help immediately.

Self-Help Tools & Player Protection

We provide a range of tools to help you manage your gambling responsibly:

• Deposit Limits: Set a maximum amount you can deposit in a given period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session
• Reality Checks: Receive regular reminders of how long you have been playing and how much you have wagered
• Time-Out/Cool-Off Periods: Take a break from gambling for a set period without closing your account
• Self-Exclusion: Permanently or temporarily exclude yourself from gambling with us and registered operators

To access these tools or discuss your gambling habits, please contact our customer support team or visit your account settings.

Get Help – Support Organisations

If you or someone you know is struggling with gambling, please reach out to one of these trusted organisations:

United Kingdom

• GamCare
  Free, confidential support and counselling
  www.gamcare.org.uk
  Phone: 0808 8020 133 (free)
• GamStop
  National self-exclusion scheme for online gambling
  www.gamstop.co.uk
• Gamblers Anonymous
  Free peer support and 12-step programme
  www.gamblersanonymous.org.uk

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but help is available. There is no shame in asking for support. Thousands of people recover from gambling problems every year with the right help and support.

If you or someone you know is struggling:

• Contact GamCare on 0808 8020 133 (free and confidential)
• Register with GamStop for immediate self-exclusion
• Speak to a trusted friend, family member, or counsellor
• Contact your GP or local NHS mental health services

Recovery is possible. Please do not hesitate to seek help.